
Bartender
As a Bartender, you are responsible for beverage service directly with the customer and through our servers. As a key member of the service team, you prepare and serve beverages (non-alc, beers, wines and spirits) with a focus on quality, consistency and accuracy. You will also maintain a clean working and service environment, and communicate well with colleagues, leadership and guests, and operate according to our high standards of professionalism, including abiding by serving sizes, recipes, operating procedures, and the legal framework A highly visible team member and an ambassador of our brand, you are guided by and live our Company’s values: Be Real, Have Fun, Own It, and Grow With Us.
Essential Functions
- Maintain an enjoyable, supportive, respectful and professional working environment that inspires the highest standards in guest experience, and encourages return customers - Deliver the highest level of service quality, including making drinks to recipe, maintaining a clean working and service environment, and working efficiently and collaboratively to support others areas of operations (servers, BOH, security, leadership) - Maintain all products required by the bar: beer, wine, spirits, juices, glassware, consumables etc; supports leadership to maintain accurate inventory of same to ensure product availability at all times - Maintain awareness and control within liquor cost targets, including nightly spillage tracking - Rotate of inventory (particularly craft beer) to reflect seasonal and trend changes - Maintain awareness of and adhere to prevailing legal requirements (Serving It Right, Company policies and standard operating procedures, including but not limited to prohibition of free-pouring and consumption of alcoholic beverages while working)
Required Skills & Experience
- Serving It Right certification - Knowledge of appropriate statutory regulations and guiding principles including but not limited to Liquor Act, local bylaws governing bars/pubs/restaurants - Proven ability to communicate effectively and resolve patron issues in a professional, consistent manner - Committed to continuous improvement and professional development - Passion for customer service and working collaboratively to provide a first-class guest experience
We’re proud to be somewhere that everyone belongs. We celebrate and benefit from diverse perspectives, and make sure every team member has an equal shot at shaping their career journey. No matter who you are, you’re invited to Grow With Us.
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